Claims arising under the Competition and Consumer Law

The Competition and Consumer Law encompasses a number of different types of conduct and transactions, including:

  • misleading and deceptive conduct in trade or commerce;
  • unconscionable conduct in trade or commerce and specific bans on unconscionable conduct in consumer and some business transactions; and
  • unfair contract terms.
  • banning specific unfair practices in trade or commerce;
  • dealing with consumer transactions for goods or services;
  • safety of consumer goods and product related services;
  • the making and enforcement of information standards; and
  • liability of manufacturers for goods with safety defects.

This can be a minefield for businesses and therefore should be carefully considered to avoid legal action.

The Competition and Consumer Law in conjunction with state legislation are used to preserve and enhance the competition amongst businesses together with the protection of consumers.

These laws aim to protect consumers from such behaviour as:

  • False and misleading representations;
  • Misleading consumers as to the nature of characteristics of goods and/or services;
  • Bait advertising;
  • Sending unsolicited goods then demanding payment for same;
  • Misleading or deceptive conduct.

If you require further information regarding the impact of the Competition and Consumer Law please contact Attwood Marshall on 1800 621 071 or email [email protected].

Helpful Links

Legal Aid DIY kits 

Minor Tenant disputes can also be dealt with by QCAT (QLD)  CTTT (NSW)

Office of Fair Trading –

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