Client Service Review

Your Name

Who was the person acting for you?

How do your rate you experience with us?

Was it easy to contact the person acting for you?

What areas can we improve to give you better service?

How were you originally referred to us or what made you choose us?

If you have any future legal matters, will you use us again?

Please explain why not?

Would you refer us to anyone requiring legal assistance?

Communication

Were your telephone calls/ e-mails/ letters responded to promptly?

Did you utilise your Legal Representative's voicemail?

Did you utilise your Legal Representative's e-mail address?

Client Benefits - Did you know?

We offer you free secure storage of your important documents.

You have 24 hour access to legal advice through our switchboard.

We have a free-call number 1800 621 071.

We have a Client Benefits Card If you haven't received one please let us know.

Can we help with a referral for...

Accountant Referral

Finance Referral

Real Estate Agent Referral

Financial Planner Referral

Insurance Referral

Is there anything else we can do for you? Do you have any other issues that you need help with? If so please select the box that bests suits the area in which you need advice and we will contact you to arrange an appointment.

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